Privacy & Policy
Privacy Policy
Effective Date: June 14, 2025
Company: Jeevsutra Pvt. Ltd.
Website: https://jeevsutra.com
At Jeevsutra Pvt. Ltd. (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data across our website, services, consultations, and digital products.
1. Who We Are
Jeevsutra Pvt. Ltd. offers holistic services such as:
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Scientific Vastu & Astro-Vastu Consultations
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Astrology-Based Life & Business Coaching
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Subconscious Mind Reprogramming
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Meditation & Healing Courses
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Personalized Reports, Workshops & Digital Products
2. Information We Collect
a. Information You Provide:
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Name, Email, Phone Number
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Date/Time/Place of Birth (for astrology)
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Residential or Business Address
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Payment Details (via secure third-party gateways)
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Uploaded files, notes, or personal content
b. Automatically Collected:
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IP Address, Browser Type, Device Info
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Pages Viewed, Referral Source
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Cookies and Usage Tracking Data
3. How We Use Your Data
We use your data to:
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Deliver Personalized Services & Reports
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Communicate for Bookings & Consultations
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Send Updates, Offers, and Newsletters
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Improve Website and Service Quality
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Fulfill Legal and Transactional Obligations
We do not sell or rent your personal data.
4. Meta Platform Data
If you connect with us via Meta (Facebook/Instagram), we may receive platform data:
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Public profile (name, photo, email, user ID)
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Used only to deliver your requested services or features
5. Legal Basis for Processing (GDPR)
For EEA users, data processing is based on:
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Consent: When you submit information
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Contract: To deliver services you’ve requested
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Legal Obligation: As required by law
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Legitimate Interest: Marketing, analytics, fraud prevention
6. Data Sharing
a. Trusted Service Providers (bound by confidentiality):
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Payment: Razorpay, Stripe, PayPal
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Hosting: Google Cloud, Hostinger
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Email & CRM: Mailchimp, ConvertKit
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Communication: WhatsApp, Zoom
b. Legal Compliance:
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If required by law or to protect rights/property/safety
c. Business Transfer:
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If Jeevsutra merges or transfers ownership
7. Cookies and Tracking
We use cookies to:
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Maintain login sessions
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Analyze site usage
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Personalize experience
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Provide relevant content and ads
Users can manage cookie settings through their browser.
8. Data Retention
We keep your data as long as necessary to:
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Provide services and support
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Comply with legal obligations
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Maintain client continuity (e.g., astrology charts)
9. Data Security
We implement:
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Encrypted storage & secured systems
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PCI-compliant payment handling
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Limited access control among staff
However, no system can guarantee 100% security.
10. Your Rights
You may request to:
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Access, update, or delete your data
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Withdraw consent or object to processing
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Request data portability
To exercise these rights, email: support@jeevsutra.com
11. External Tools & Links
Our site may link to external websites/tools. We are not responsible for their privacy policies. Please review their terms separately.
12. Children’s Privacy
We do not knowingly collect data from individuals under 16 without parental consent. If you believe we have, contact us immediately.
13. International Data Transfers
By using our services, you consent to your data being processed in India or other jurisdictions where our team operates.
14. Policy Updates
We may revise this policy periodically. Updates will be posted here with the new effective date.
15. Contact Us
Company: Jeevsutra Pvt. Ltd.
Email: support@jeevsutra.com
Phone: +91 9907739389 / 9874277712
Address: Malda, Englishbazar, West Bengal, India 732101
16. Grievance & Data Protection Officer
Name: Parnasha Gupta Roy
Designation: Director and Grievance Officer
Email: admin@jeevsutra.com