Privacy Policy

Effective Date: June 14, 2025
Company: Jeevsutra Pvt. Ltd.
Website: https://jeevsutra.com

At Jeevsutra Pvt. Ltd. (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data across our website, services, consultations, and digital products.

1. Who We Are

Jeevsutra Pvt. Ltd. offers holistic services such as:

• Scientific Vastu & Astro-Vastu Consultations

• Astrology-Based Life & Business Coaching

• Subconscious Mind Reprogramming

• Meditation & Healing Courses

• Personalized Reports, Workshops & Digital Products

2. Information We Collect

a. Information You Provide:

• Name, Email, Phone Number

• Date/Time/Place of Birth (for astrology)

• Residential or Business Address

• Payment Details (via secure third-party gateways)

• Uploaded files, notes, or personal content

b. Automatically Collected:

• IP Address, Browser Type, Device Info

• Pages Viewed, Referral Source

• Cookies and Usage Tracking Data

3. How We Use Your Data

We use your data to:

• Deliver Personalized Services & Reports

• Communicate for Bookings & Consultations

• Send Updates, Offers, and Newsletters

• Improve Website and Service Quality

• Fulfill Legal and Transactional Obligations

We do not sell or rent your personal data.

4. Meta Platform Data

If you connect with us via Meta (Facebook/Instagram), we may receive platform data:

• Public profile (name, photo, email, user ID)

• Used only to deliver your requested services or features

5. Legal Basis for Processing (GDPR)

For EEA users, data processing is based on:

• Consent: When you submit information

• Contract: To deliver services you’ve requested

• Legal Obligation: As required by law

• Legitimate Interest: Marketing, analytics, fraud prevention

6. Data Sharing

a. Trusted Service Providers (bound by confidentiality):

• Payment: Razorpay, Stripe, PayPal

• Hosting: Google Cloud, Hostinger

• Email & CRM: Mailchimp, ConvertKit

• Communication: WhatsApp, Zoom

b. Legal Compliance:

• If required by law or to protect rights/property/safety

c. Business Transfer:

• If Jeevsutra merges or transfers ownership

7. Cookies and Tracking

We use cookies to:

• Maintain login sessions

• Analyze site usage

• Personalize experience

• Provide relevant content and ads

Users can manage cookie settings through their browser.

8. Data Retention

We keep your data as long as necessary to:

• Provide services and support

• Comply with legal obligations

• Maintain client continuity (e.g., astrology charts)

9. Data Security

We implement:

• Encrypted storage & secured systems

• PCI-compliant payment handling

• Limited access control among staff

However, no system can guarantee 100% security.

10. Your Rights

You may request to:

• Access, update, or delete your data

• Withdraw consent or object to processing

• Request data portability

To exercise these rights, email: support@jeevsutra.com

11. External Tools & Links

Our site may link to external websites/tools. We are not responsible for their privacy policies. Please review their terms separately.

12. Children’s Privacy

We do not knowingly collect data from individuals under 16 without parental consent. If you believe we have, contact us immediately.

13. International Data Transfers

By using our services, you consent to your data being processed in India or other jurisdictions where our team operates.

14. Policy Updates

We may revise this policy periodically. Updates will be posted here with the new effective date.

15. Contact Us

Company: Jeevsutra Pvt. Ltd.
Email: support@jeevsutra.com
Phone: +91 9907739389 / 9874277712
Address: Malda, Englishbazar, West Bengal, India 732101

16. Grievance & Data Protection Officer

Name: Parnasha Gupta Roy
Designation: Director and Grievance Officer
Email: admin@jeevsutra.com